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Technical and session cookie information

This policy explains the different types of cookies used by the site and the way in which visitors can control them.
Cookies are used to improve the services we offer you. Some are strictly necessary for site operation, while others allow us to optimise performance and offer a better user experience.

This website uses cookies.

Cookies are small text files generated by websites you visit that retain the session data, which could subsequently be used in the site. This data allows the site to keep your information among its pages and also to analyse the way you interact with the site. Cookies are secure – they can only contain information from the browser, on access to the browser itself or which is included in the requested page. They cannot be transformed into code and cannot be used to access your computer. If a website encrypts the information in the cookie, only that website can read the information.

The data controller is ROMANICA S.N.C. di CAPRIOTTI & C. • Via Castel Maraldo 45 - 41121 Modena - Italy and uses the following cookies:

Session cookies:

These identify the user during their website access session and permit interaction. They are deleted by the system once the session is terminated.

Permanent or analytical cookies:

These are stored on the user's device between browser sessions, allowing the user's site preferences or actions to be stored (in some cases they may apply to multiple websites). These cookies are used both by us and by third parties to perform statistical analysis of browsing, allowing us to see how many users land on our site, which pages are visited or the number of clicks performed on a page of the site. This analysis is used internally and anonymously purely for statistical purposes in order to improve the range of products and services we offer. The information we obtain through cookies is also used to avoid fraud and to improve the security of our website.

We use Google Analytics, a web analysis service supplied by Google, Inc. ("Google"), to analyse the use of our site. Google Analytics uses "cookies", which are text files stored on your computer, to allow the website to analyse how its visitors use the site. The information generated by the cookie on your use of the website (including your IP address) will be transmitted to and stored on Google's servers in the United States. Google (independent data controller) uses this information in order to track and examine your use of the website, compile reports on the activities of the website for the website's operators, and provide other services concerning the website's activities and use of the Internet. Google may also transfer this information to third parties where required by law or where said third parties process the above-mentioned information on behalf of Google. Google will not associate your IP address with any other data in its possession. You may refuse cookies by choosing the corresponding setting in your web browser, but this may prevent you from making use of certain features offered by this website For further information, see the Google privacy policy available at the following address: http://www.google.com/privacypolicy.html

Cookies on our site:

Google Analytics sets the following cookies:

_ga Third-party cookies (Google Analytics*). Used to distinguish users. Expiration Time: 2 years.
_gat Third-party cookies (Google Analytics*) Used to throttle request rate. Expiration Time: 10 minutes.

Our site does not use profiling or advertising cookies:

These are the cookies necessary to create user profiles in order to send advertising messages in line with the preferences demonstrated by the user within the site. According to applicable legislation (EU Directive 2009/136, which amended the "e-Privacy" Directive [2002/58/EC] and the provision of the Italian Data Protection Authority "Simplified Arrangements to Provide Information and Obtain Consent Regarding Cookies – 8 May 2014"), our site is not required to request user consent for technical and analytics cookies, as they are necessary to provide the requested services.

How to check, manage and delete cookies

Most web browsers accept cookies by default, but it is generally possible to modify the browser settings to refuse cookies, disable existing ones or simply be informed when a new cookie is stored on your computer. To set your browser to reject cookies, refer to the instructions provided by the publisher of the browser (usually in the "Help", "Tools" or "Edit" menu). Be aware, however, that rejecting or disabling cookies can cause certain website features to be disabled, too.

Some instructions for disabling cookies

Firefox:

  1. Open Firefox
  2. Press the "Alt" key
  3. In the displayed menu bar at the top of the browser, select the "Tools" menu and then "Options"
  4. Then select the "Privacy" tab
  5. Select "Firefox will: Use custom history settings" in the "History" section. Deselect "Accept cookies from sites" and save changes.

Internet Explorer:

  1. Open Internet Explorer
  2. Click the "Tools" button, then select "Internet Options" from the menu
  3. Select the "Privacy" tab, then move the slider to the level of privacy you wish to set (at the top all cookies are blocked, at the bottom all cookies are allowed)
  4. Then click on OK

Google Chrome:

  1. Open Google Chrome
  2. Click on the "hamburger" icon in the top right of the window
  3. Select "Settings" from the menu, then scroll down and select "Show advanced settings..."
  4. Select "Content settings" under "Privacy"
  5. Select the required settings under "Cookies", then click "Finished" to save changes

Safari:

  1. Open Safari
  2. Choose "Preferences" in the menu bar, then select the "Security" tab in the following dialogue box
  3. You can specify if and when Safari should store cookies from websites in the "Accept cookies" section. For further information, click on the Help button (marked by a question mark)
  4. For more information on the cookies stored on your computer, click on "Show cookies"

Regulations

1. In the event of cancellation, the deposit will be refunded (less € 50 administration fees) provided notification of the cancellation is received at least 15 days prior to the first day of the course. However, for students  who are not able to attend the course during the period already booked, the school is willing to consider the deposit as a bonus valid for next 12 months; after that term, the enrollment is definitively cancelled.

2. Payment of the balance due for course (+ accommodation) fees, has to be done within the second day of the course.

3. Refunds or reductions will not be made in the instance of students who begin a course after the established date, are inconsistent in class attendance or terminate the course prematurely.

4. The lessons run from Monday through Friday; the school is closed during Italian national holidays.

5. Intensive group courses 20 hours weekly: in classes composed of one or two students the duration of daily lesson will be 2 hours instead of 4.

6. Semi-intensive group courses 10 hours weekly: in classes composed of one or two students the duration of daily lesson will be 1 hours instead of 2.

7. Individual lessons must be cancelled at least 24 hours in advance. If such a notice is not given the lesson will be charged in full.

8. Accommodation service is reserved to students enrolled at Romanica's courses; payment of accommodation fees has to be done at the school's administration office within the second day of stay. 

9. The accommodation is normally reserved from the day before the beginning of courses until the day after the end of courses. If, for travel reasons, you wish to extend your stay with an early arrival or a belated departure, you can ask the school for the possibility to arrange one or more extra nights. Once the reservation of accommodation is done, there are no reductions in case of late arrival or early departure.

10. The accommodation service is reserved to students enrolled for:

- intensive courses in group 20 hours weekly 

- semi-intensive courses in group 10 hours weekly + 2 individual hours per week 

- individual course of at least 5 hours per week 

- afternoon courses + 3 individual hours per week

 

RULES AND INSTRUCTIONS FOR STUDENTS WHO NEED A VISA FOR STUDY REASONS 

Romanica, the school of Italian language, is recognized by the Italian Ministry of the Public Instruction. With application for a course at Romanica, it is possible to request for a study visa for the periods longer than 3 months. 

Students who need the registration certificate in original, signed and printed on the school's paper with letter head and the official document of the state of Italy proving the regular activity of the school, which can be required by the Italian Embassy in order to grant a student visa, have to pay in advance the total price of their course. The school can send the documents mentioned above only after the payment has been received in full. 

Though always in abidance with the Italian Ministry of Foreign Affairs’ instructions, embassies in different countries may follow specific procedures in the issuing of visas (e.g., the minimum of hours of attendance required), therefore we always recommend to check with the Italian Embassy in the country of residence before applying. The school merely provides the required documents, but it’s the applicant’s only responsibility to gather all the correct information about the procedure to follow and the real possibility of getting the visa in their country of residence.

Processing time may vary according to the Embassy, therefore the student should always apply in advance. 

Should the visa be issued after the beginning of the course, missed lessons can neither be recouped, postponed or refunded. The attendance of the course is limited to the dates appearing on the registration certificate. 

 

PROCESSING TIME AND WAYS OF DELIVERY OF DOCUMENTS FOR VISA REQUEST 

The Romanica school is able to produce the documents only after full payment by the student. The documents will be handed over personally (to the student or a trusted person) or sent by priority mail. The material may also be sent by courier (charge applies) upon request. 

 

IN CASE OF REFUSAL OF THE STUDY VISA

In case of refusal of the study visa, the school will reimburse the paid amount (except 200,00 euros secretarial charges) only at the following conditions: 

- written cancellation should arrive at least 15 days prior to the beginning of the course

- all original documents sent to the student must be returned to the school  

- official declaration by the Italian Embassy stating the refusal of the visa and its cause 

In case of refusal of the study visa for reasons attributable to negligence of the student, Romanica school will not reimburse the paid amount and will keep it as a bonus valid for the new request for study visa.